Term and Conditions

Welcome to Gleamy Adorn! These Terms and Conditions outline the rules and regulations for using our website (gleamyadorn.com) and purchasing our sparkling jewelry creations.

1. Our Sparkling Commitment

At Gleamy Adorn, we’re dedicated to bringing you affordable, beautiful jewelry that adds sparkle to your everyday life. Our collections include:

• Badge Clips
• Bracelets
• Earrings
• Hair Accessories
• Necklaces
• Rings
• Watches

2. Website Use and Intellectual Property

2.1 Accessing Our Site

You may use our website for personal, non-commercial purposes to browse and purchase our products. We reserve the right to modify or discontinue any aspect of the site at any time.

2.2 Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of Gleamy Adorn and protected by intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

3. Ordering Process

3.1 Product Availability

All products are subject to availability. We display real-time stock information, but in rare cases, an item may become unavailable after you place your order. In such cases, we’ll notify you promptly and offer alternatives or a full refund.

3.2 Order Confirmation

When you place an order, you’ll receive an email confirmation acknowledging we’ve received your order. This is not yet an acceptance of your order. Acceptance occurs when we ship your items.

3.3 Order Changes

If you need to modify or cancel your order, please contact us immediately at [email protected]. We’ll accommodate your request if your order hasn’t yet entered processing (within 1-2 business days).

4. Payment Terms

4.1 Accepted Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

4.2 Pricing and Currency

All prices are listed in USD. While we strive for accuracy, rare pricing errors may occur. If we discover an error in your order’s price, we’ll contact you before processing to confirm whether you’d like to proceed at the correct price or cancel your order.

4.3 Payment Security

We use industry-standard encryption to protect your payment information. We don’t store credit card details on our servers.

5. Shipping Policy

5.1 Processing Time

We carefully hand-pack each order with love within 1-2 business days after payment confirmation.

5.2 Shipping Options

We offer two shipping methods:

• Standard Shipping ($12.95 USD) – via DHL or FedEx, delivered in 10-15 business days after dispatch
• Free Shipping – via EMS for orders over $50 USD, delivered in 15-25 business days after dispatch

5.3 Shipping Restrictions

We currently don’t ship to some Asian countries and remote areas. If your country isn’t available at checkout, please contact us at [email protected].

5.4 International Orders

International customers are responsible for any customs duties, taxes, or fees imposed by your country. These charges vary by destination and aren’t included in your order total.

5.5 Delivery Issues

If your package appears lost or damaged in transit, please contact us immediately at [email protected] with your order number and we’ll assist you.

6. Returns & Exchanges

6.1 Return Policy

We want you to sparkle with satisfaction! Our hassle-free return policy includes:

• Return Window: 15 days from delivery date
• Condition: Items must be unworn, in original packaging with all tags attached
• Refund Method: Original payment method (processed in 3-5 business days)
• Exchanges: Subject to availability (we’ll notify you)

6.2 Non-Returnable Items

For hygiene reasons, we cannot accept returns or exchanges on:

• Earrings (unless defective)
• Sale items (marked as final sale)
• Custom or personalized items (unless defective)

6.3 Return Process

1. Initiate Your Request: Email [email protected] within 15 days with your order number and return reason
2. Package Your Items: Use original packaging with all tags attached
3. Ship to: Gleamy Adorn Returns, 6452 El Camino Real, Atascadero, CA 93422 USA

6.4 Refund Details

• Original shipping fees are non-refundable
• International customers are responsible for return shipping costs and any customs fees
• Refunds process within 3-5 business days after we receive and inspect your return

7. Customer Responsibilities

7.1 Accurate Information

You agree to provide current, complete, and accurate purchase and account information for all transactions.

7.2 Prohibited Uses

You may not use our website or products:

• For any unlawful purpose
• To impersonate others
• To interfere with the site’s security features
• To attempt to extract data through scraping or other automated means

8. Limitation of Liability

Gleamy Adorn shall not be liable for any indirect, incidental, special, consequential or punitive damages resulting from:

• Your use or inability to use our products or website
• Unauthorized access to our servers or your personal information
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, or similar that may be transmitted through our site

9. Privacy Policy

Your privacy is important to us. Please review our separate Privacy Policy that explains how we collect, use, and protect your personal information.

10. Changes to These Terms

We may update these Terms periodically. The updated version will be posted on our website with a new “Last Updated” date. Your continued use of our website after changes constitutes acceptance of the new Terms.

11. Contact Us

For any questions about these Terms and Conditions, please contact us at:

Gleamy Adorn Customer Service
Email: [email protected]
Address: 6452 El Camino Real, Atascadero, CA 93422 USA